Aplikasi survei kepuasan pelanggan merupakan instrumen yang vital bagi kesuksesan bisnis di era digital ini. Dengan mengungkapkan feedback langsung dari pelanggan, perusahaan dapat mengenali kebutuhan, performa mereka, dan optimalkan produk atau layanan. Analisis data survei memungkinkan bisnis untuk mengidentifikasi tren, kelebihan, serta bidang

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